Waco Names New Chief Information Officer to Lead City’s Tech Expansion

Congratulations are for Gustavo Alba, who has been appointed the City of Waco’s new CIO, or Chief Information Officer, according to KWTX.

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New Chief Information Officer Appointed to Lead Waco Tech Operations

Alba will oversee the Information and Technology Department, where he will help develop strategies for operations across municipal technology systems, technical support for all city departments, infrastructure, and cybersecurity.

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Alba has two decades of experience in information technology across municipal governments, the private sector, and public education, city officials stated. City Manager Ryan Holt said Alba brings a valuable combination of technical expertise, municipal experience, and people-focused leadership.

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Holt added that technology touches nearly every service the city provides, and Alba understands both the complexity of the environment and the importance of being a strong partner to employees and departments. Alba said he believes strong leadership begins with communication, trust, and learning. He added that his priority is to understand the community and city departments, including what is working well and where teams can work together to improve services and outcomes for the community.