Killeen citizens will need to call a new phone number to pay their bills.

The City of Killeen has transitioned to a new phone system in order to lessen wait times and avoid busy signals. If you pay your utility bills by phone, you'll now need to dial 1-855-966-9473. As always, you'll need the utility account number located on your bill and your credit card information.

Utility payments can also be made online at collections or in person at the Utility Collections Building, 210 W. Avenue C.